Critical Incident reflection

Misc learning points

delegate a scribe during the event if possible

notes – should be comprehensive, contemporaneous, accurate. MDT

Involve seniors & MDT

Breaking bad news with family: Team approach. Be honest & open. Avoid information overload, may need second meeting. Single spokesperson. Reassure pt not in pain or aware.

Report incident

Debrief of whole team after the event. Ideally with somebody adequately trained and ‘3rd party’

Independent investigator

Discuss with MPS/MDU if necessary

Refs:

http://www.aagbi.org/sites/default/files/catastrophes05.pdf

http://ceaccp.oxfordjournals.org/content/early/2013/08/28/bjaceaccp.mkt050.full.pdf+html

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